ERP Strategy & Implementation | The ERP Consultant

8 Articles

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If Everyone Owns the Process, No One Owns the Outcome

If Everyone Owns the Process, No One Owns the Outcome

ERP projects fail when ownership is shared across too many people. Clear ownership solves: unclear requirements slow decisions conflicting priorities scope creep overdue approvals Define one Process O...

Business Process Optimization Change Management Digital Transformation ERP Advisor ERP Implementation Process Ownership

Dec 25, 2025

The ERP Clarity Triangle

The ERP Clarity Triangle

ERP issues often look technical on the surface… But underneath, they usually come from one of three foundational areas. I call it: 🔺 The ERP Clarity Triangle: Process → Ownership → Data These three el...

Change Management Digital Transformation ERP Advisor ERP Implementation Process Ownership

Dec 24, 2025

The First Sign of a Strong Process Owner: They Say ‘No’ More Than ‘Yes’

The First Sign of a Strong Process Owner: They Say ‘No’ More Than ‘Yes’

Great Process Owners don’t approve every request. They protect the process by filtering what adds value… and what adds noise. They say no to: unnecessary steps overcomplication personal preferences on...

Change Management Digital Transformation ERP Advisor ERP Strategy Process Ownership

Dec 24, 2025

How to Spot a Fake Process Owner in 10 Seconds

How to Spot a Fake Process Owner in 10 Seconds

In ERP projects, not everyone who carries the “ process owner ” title actually owns the process. A fake process owner says: “ Let me check with the team .” A real process owner says: “ Here’s the deci...

Change Management Digital Transformation ERP Advisor ERP Consulting ERP Implementation Process Ownership

Dec 24, 2025

The Process Owner Is Not the Person Who Knows the Most

The Process Owner Is Not the Person Who Knows the Most

One of the biggest sources of confusion in ERP projects is mixing up experts with owners. Your best expert isn’t always your best process owner. Because: Owners make decisions. Experts give input. Whe...

Business Process Management Change Management Digital Transformation ERP Advisor ERP Implementation Process Ownership

Dec 24, 2025

When IT Becomes the Accidental Process Owner

When IT Becomes the Accidental Process Owner

In many ERP projects, IT ends up owning processes simply because the business never claimed them. But here’s the truth: IT shouldn’t decide how Sales qualifies leads. IT shouldn’t define how Finance c...

Business Process Optimization Digital Transformation ERP Advisor ERP Consulting ERP Implementation ERP Strategy

Dec 24, 2025

ERP Advisory Is Not About Systems — It’s About Decisions

ERP Advisory Is Not About Systems — It’s About Decisions

ERP doesn’t create alignment. People do. A great ERP advisor doesn’t focus on features — they focus on the decisions that shape the business. Because when the decisions get clearer… the processes get ...

Business Alignment Digital Transformation ERP Advisor ERP Consulting Process Design

Dec 24, 2025

The ERP Problem You Can’t See — But Always Feel

The ERP Problem You Can’t See — But Always Feel

Everyone thinks ERP failures start in the software. A misconfiguration here… A missing feature there… A module that “doesn’t work the way we expected.” But after seeing so many implementations up clos...

Business Process Automation Change Management Digital Transformation ERP Implementation

Nov 27, 2025