Introduction
The ERP Advisor (“I”, “me”, “my”, or “The ERP Advisor”) is committed to protecting your privacy and ensuring that personal data is handled in a lawful, transparent, and secure manner. This Privacy Policy explains how I collect, use, disclose, and protect personal data when you visit my website, contact me, or engage with my services.
I comply with the General Data Protection Regulation (GDPR) and applicable data protection principles when processing personal data of individuals located in the European Union, as well as best-practice standards for clients in Lebanon and the MENA region.
Data Controller
The data controller responsible for your personal data is:
The ERP Advisor
Website: https://www.erpadvisor.consulting
Email: info@erpadvisor.consulting
Service Area: Lebanon and MENA (remote and on-site advisory)
Personal Data I Collect
I may collect and process the following categories of personal data:
Information You Provide Directly
Full name
Company name
Job title or role
Email address
Phone number
Business or ERP-related information you voluntarily share
Messages, inquiries, or consultation requests
Automatically Collected Information
When you visit the website, limited technical data may be collected, such as:
IP address
Browser type and version
Device information
Pages visited and interaction data
This data is used only for analytics, security, and website performance purposes.
Purpose and Legal Basis for Processing
I process personal data only when there is a lawful basis under GDPR, including:
| Purpose | Legal Basis |
|---|---|
| Responding to inquiries or requests | Legitimate interest / Contractual necessity |
| Providing ERP advisory services | Contractual necessity |
| Scheduling meetings or assessments | Legitimate interest |
| Improving website and services | Legitimate interest |
| Marketing communications (if opted in) | Consent |
I do not use personal data for automated decision-making or profiling.
How Your Data Is Used
Personal data is used exclusively to:
Communicate with you regarding inquiries or services
Deliver ERP advisory, assessment, or consulting services
Share relevant insights, resources, or service updates (where consent applies)
Improve service quality and website performance
I do not sell, rent, or trade personal data.
Data Sharing and Third Parties
Personal data may be shared only when necessary and limited to:
Trusted service providers (e.g., email, scheduling, analytics, hosting)
Legal or regulatory authorities, where required by law
All third parties are required to process data securely and only for specified purposes.
International Data Transfers
Where personal data is processed outside the European Union, appropriate safeguards are applied in accordance with GDPR, including contractual protections and secure data handling practices.
Data Retention
Personal data is retained only for as long as necessary to:
Fulfill the purpose for which it was collected
Meet contractual, legal, or regulatory obligations
When data is no longer required, it is securely deleted or anonymized.
Your Rights Under GDPR
If you are located in the EU (and, where applicable, elsewhere), you have the right to:
Access your personal data
Request correction of inaccurate data
Request deletion of your data (“right to be forgotten”)
Restrict or object to processing
Withdraw consent at any time
Request data portability
Requests can be submitted by contacting: info@erpadvisor.consulting
Data Security
I implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction.
Cookies and Analytics
The website may use cookies or similar technologies to improve functionality and analyze traffic. You can control cookie settings through your browser preferences. Where required, cookie consent mechanisms are implemented.
Third-Party Links
This website may contain links to third-party websites or platforms. I am not responsible for the privacy practices or content of external sites and encourage you to review their privacy policies separately.
Changes to This Privacy Policy
This Privacy Policy may be updated periodically to reflect legal, technical, or business changes. The most current version will always be available on this page with the updated date.
Contact
For questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact: